Last Updated: September 2025
Thank you for shopping with Happy Diy Hunting! Below you will find full details on order processing, shipping rates, delivery timelines, customs rules, order changes, cancellations, and package issue solutions.
1. Order Processing Time
2. Shipping Rates
| Orders Total | Shipping Rate |
|---|---|
| $0.01 - $29.99 | $9.00 |
| $30.00 - $49.99 | $5.00 |
| Over $50.00 | Free Economy Shipping |
3. Estimated Delivery Time
4. Customs & Import Duty Information
- For international customers outside the US: Buyers are fully responsible for all local customs duties, import taxes, tariffs and clearance fees incurred during delivery. We do not cover any cross-border customs charges.
- Exclusive US Customer Benefit (Updated Sep 2025): We fully cover all US customs duties and tariffs. No extra hidden fees will be charged upon package arrival for orders shipped to the United States.
For U.S. customers, we cover all customs duties and tariffs, so there won’t be any extra fees when your package arrives. (Updated: September 2025)
5. Shipping Address Modification
6. Order Cancellation Terms
- If your order has not entered processing or shipment: You may request cancellation, but a 10% restocking & refund processing fee will be deducted from your refund to cover warehouse restock costs and credit card transaction charges.
- Once orders are processed or shipped: Cancellation requests cannot be accepted
7. Damaged or Lost Packages
Damaged Packages
If your items arrive broken or damaged upon receipt, contact our support team immediately with your order number and clear photos of the damaged goods and outer packaging. We will coordinate a full resolution for you.
Lost in Transit
If your tracking shows no movement for more than 20 days or marks as lost, message us with your order ID and tracking number. We will launch an investigation with the carrier and provide a solution after verification.